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Can you read what your customers and clients are really thinking? Imagine having the ability & skill sets to read people like a book during the sales process, meetings, interviews, negotiations and even how to detect deception. Or maybe you want to use the power of persuasion and influence to get your message across clearly and effectively. Steve’s keynote topics and unique training workshops will show you how to read body language and use behavioural psychology to build trust, motivate staff, read clients, deal with difficult customers whilst growing profits in the process! Having worked on 87 homicide and 2 serial killer cases he knows how to read people.
Steve is now hosting a new and innovative crime show about to be launched called “The Hunters.” The Hunters will see investigative crime journalist Adam Shand and “The Human Lie Detector” Steve join forces to crack famous crimes wide open.
The Hunters
Using skills honed across decades of experience, they uncover new leads and evidence, leaving police no choice but to re-open cases. Each episode examines a different high-profile case. Adam and Steve revisit crime scenes for a hands-on recounting of each crime, and with exclusive access to original detectives, eyewitnesses, survivors and crime experts, they paint a visceral picture of murders, kidnappings, horrific attacks and underworld assassinations. The Hunters is a production for the Seven Network.
Whether you want a fun conference energiser, plenary or closing speaker Steve will get your audience pumped, laughing and wanting more. Start or end your conference with a bang whilst leaving an impressionable and lasting memory.
Steve has spoken at over 600+ conferences and seminars throughout the world attended by thousands of delegates. He delivers training programs and one on one training to CEO’s, government departments, executives, fund managers, analysts, recruiters, sales teams, managers, investigators, the finance sector, media and many others.
Reading your customers and identifying what they are feeling or thinking requires a unique skill set. When human beings try to suppress an emotion it will often leak out and contradict the spoken word. Effective interviewers, recruiters & sales staff all need to identify the 7 behavioural indicators that are displayed by all human beings.
To do so consistently requires a novel approach. And the approach Steve developed — known as the “60 second profiling technique” — has remarkable applications in business and life.
Steve also consults his services to the Victoria Police homicide squad and has conducted polygraph testing for 25 high profile homicide cases including one serial killer investigation. Steve is a highly sought after and entertaining public speaker who has appeared on television and radio programs throughout Australia and overseas. Steve injects humour into his presentations whilst interacting with his audience.
Drawing on real life examples Steve demonstrates the methods in which people deceive. For example: when Bill Clinton was asked if he had ever used an illegal drug he answered: “I’ve never violated a law of my country.” Whilst this response appears to be a denial he did not answer the question. Later Clinton admitted that he smoked marijuana whilst at Oxford University in the United Kingdom but didn’t inhale. People often lie by omission rather than commission. What people don’t say is often more important than what they do say! Steve demonstrates how we use language, paralinguistic styles, past tenses and body language to deceive others and how to recognise when people are engaging in such behaviours.
Steve has conducted presentations and training for personnel from; Commonwealth Bank, Coles Myer, Victoria Police Homicide Squad, Australian Federal Police, Australian Customs Service, The CEO Institute, Corporate Crime Liaison Group, Victoria Police Major Fraud Group, Department of Immigration, PricewaterhouseCoopers, ANZ, Deloitte Touche Tohmatsu, AMP, Recruitment & Consulting Services Association (RCSA), Woolworths Ltd. Department of Defence (Defence Security Authority), Portfolio Partners, Spectrum Personnel, Australian Competition and Consumer Commission amongst many others.
Radio & Television Appearances/Interviews:
3AW (Neil Mitchell), 2UE, ABC, 3LO, 5DN (Deryn Hinch), ABC radio, Today Tonight, A Current Affair (McDonalds competition scandal), Today Extra, Good Morning Australia (Bert Newton), The Footy Show (ARL), National Nine News (Perth serial killer investigation), Fox FM (Tracey & Matt), Southern FM, Sex Lies & Politicians, Hey, Hey its Saturday, Channel Ten News, The Crud Show (Triple M), 3AW (Ernie Sigley) Triple J. Mornings with Kerri-Anne, The Panel.
Feature Articles:
The Herald Sun, Security Australia, The West Australian, The Sydney Morning Herald, The Telegraph, Queensland Courier Mail, The Investigator, Australian Style, The Age, Security Oz Magazine, The Financial Review
To Book Steve for a keynote presentation, dinner, conference or launch
For further information visit www.stevevanaperen.com